Promoted by QAI, QGLUE brings a unique Design and Innovation led human-centered approach to building products, services and businesses —making future living better with happier people.
QGLUE’s Design expertise brings to bear a lean and agile approach to deliver real customer value by combining analytics, process modeling, and simulation with human-centered design.
By means of enabling ‘change-making’ through ‘sense-making’, we equip businesses to become better designed – for enhanced customer experiences for Innovation and for Sustained product growth. Providing a holistic approach to creative problem solving, our services are designed based on the unique demands and the need of the hour in the experience economy.
The services on offer have been designed by our leadership team that brings with them 100+ years of cumulative global experience in design, innovation and entrepreneurship.
Building the Mindsets, Skill-sets and providing the Tool-sets.
To design, one needs to work in a ‘designerly’ way. QGLUE’s curriculum of learning by doing empowers people and builds capacity in organizations to build the requisite mindsets, skill-sets and use the tool-sets.
This workshop equips the participants to understand what is the design thinking framework, the tool-sets involved and equipping them in understanding the entire Design-thinking process.
Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.
Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.
Explore and design your business using Design Thinking in under 90 Minutes. The simulation will show users tools, how to align values with organizational models, culture, propositions, business model and customer values and goals. That helps in creating a Design-Led venture.
Workshop on understanding how creativity helps with business transformations. And learning how the market has used traditional design for co-creation.
This workshop focusses on the ideation part of design thinking and combining it with the TRIZ methodology to come up with more effective solutions and innovation.
A briefing meant for senior management, to equip them to transform businesses with leadership decisions, keeping in mind the VUCA (Volatile, Unpredictable, Complex, Ambiguous) world.
A unique workshop that uses Lego Serious Play(LSP) to lead innovation with your hands, emphasizing the importance of a hands-on, collaborative, and iterative problem solving method as part of the Play-Think-Transform (PTS) process.
Sharing and engaging with the community.
We recently concluded what was the largest Design Sprint to have been undertaken in India, perhaps in the world. QGLUE, the design and innovation venture of QAI Global, ran a design sprint for 631 Microsoft India employees spread across 65 teams, anchored around 10 Priority Areas, and assisted by 50 facilitators from Microsoft and another 20 from team QGLUE. A wonderful write up by Dr. Pavan Soni describes this incredible day and program: https://lnkd.in/ef9Mavk
QGLUE brought Service Design Thinking to Singapore. Multiple participants from private and public sector organisations got to know how Design Thinking tools are employed to design and deliver services better for the end user. More coming soon!
As part of our quest to evangelise design thinking in India, Q-Qlue, partnered with John Vetan, founder of the Design Sprint Academy, to conduct a two action packed sessions in Bangalore and Delhi for industry leaders and design experts. A wonderful write up by YourStory describing the high energy and interactive session. goo.gl/BgehV1
Join us at the session “Designing for Bharat” workshop this India internet day, a wholesome workshop on designing for the next 300 million people in India who will be/ are getting access to the internet. What will it take to address this large opportunity?
The Interaction Design Association (IxDA) is a member-supported organization dedicated to the discipline of interaction design. Since its launch in 2003, IxDA has grown into a global network of more than 100,000 individuals and over 200 local groups, focusing on interaction design issues.
Kshitij is using Tech and Design to solve organizational problems in India and around the world.
QGlue’s “Design Your Business using Design Thinking: A Simulation” program allows you to design your business in 90 minutes using design thinking by aligning values with organizational models, culture, propositions, business model and customer goals. The simulation was conducted at the Design Summit 2018, Bangalore.
| CEO and Founder of QGLUE Navyug is the CEO of QAI Global Services, and Founder QGLUE. An evangelist of operational excellence with QAI, he has been recognized as one of the 50 leaders that shaped Indian IT. His area of expertise lies in Design, innovation and entrepreneurship.  |
| Consulting Partner, QGLUE David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad |
| Former Dean, Srishti Labs Girish has 25+ years of experience in user experience, business & design innovation, new product & business development, and product internationalization &localization. Girish has published high-impact papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences. |
| President IxDA, Founder Architempo Alok is a Brussels-based design strategist , storyteller, innovator, thought leader and Designer-in-Residence for QGLUE. |
| Former Head, MIT Media Lab Initiative, Forbes 30 under 30 Kshitij is a graduate from Harvard-MIT Health Sciences and Technology program and MIT Media Lab. |
| Senior Vice President, QAI Global Services Shyama is a part of the QGLUE management team and brings with her 27 plus years of competence in Engineering, Process Improvement, People Management and Consulting, being a core influencer at QAI. |
| Chief Design Officer, IBM Sudhindra was Regional Co-ordinator for IxDA Asia. |
| Former Creative head, Ogilvy. Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. |
A selection of our recent webinars. Enroll yourself in the latest upcoming webinars, view our previous ones.
TBD
By Dr. Girish Prabhu
The TiE QGLUE Design-Led entrepreneurship award seeks to recognize and reward entrepreneurial ventures driven by Design. The first award of its kind in the country.
Entrepreneurial ventures that are driven and led by design, with a special attention to the “human-centred” approach to shaping business are the need of the hour, in this experience economy.
With so many great ideas, what makes a venture succeed is the undertaking of a venture journey that has empathy at the core of all its processes, balances business imperatives with technological feasibility, along with human needs and desires. Ultimately, impacting people.
See some of the clients we’re helping across industries by delivering measurable improvement in their customers’ experiences and organizations performance.
QGLUE
Phone: +91-11-47776666
Toll Free: 1800-3000-9111
Address: 1010-12, Ansal Towers, 38 Nehru Place, New Delhi – 110019
A QAI Group Company |
QGLUE is a promoted venture by QAI. | Copyright All Rights Reserved © 2018
Incubated in 2017, QGLUE is a QAI promoted venture.
Founded by William Perry, USA in 1980, QAI is a transnational consulting company facilitating quality and process improvement in organizations worldwide. With presence in 30 countries and 700 successful client journeys, QAI has evangelized process improvement, operational excellence and quality in India and globally. QAI equips organizations to achieve Operational Excellence through deployment of best practices and processes.
Incubated in 2017, QGLUE is a QAI promoted venture.
Founded by William Perry, USA in 1980, QAI is a transnational consulting company facilitating quality and process improvement in organizations worldwide. With presence in 30 countries and 700 successful client journeys, QAI has evangelized process improvement, operational excellence and quality in India and globally. QAI equips organizations to achieve Operational Excellence through deployment of best practices and processes.
Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.
EXPERIENCE
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad which include companies like Aon Hewitt, Airtel, Prudential, First data etc. using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.
David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ – Theory of the Resolution of Invention-Related Tasks and DFSS- Design for Six Sigma. He is a certified practitioner of TRIZ Innovation by The International TRIZ Association at Level3.
EXPERIENCE
Linkedin Profile: https://www.linkedin.com/in/david-p-isaac-26937556
Girish has 25+ years of experience in user, business, design innovation, new product & business development, and product internationalization & localization. His experience and expertise covers various domains such as education, healthcare, entertainment, and digital products & services. During his stints in the corporate world, he was a key player in conceptualizing three new businesses using human centered innovation method, and was in leadership teams for two of these businesses. Girish has published referred papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences. He is a member of PDMA, ISPIM and ACM‐SIGCHI.
EXPERIENCE
Director; Srishti Labs & Dean, School of Design, Business & Technology, Srishti Institute.
LinkedIn Profile: https://www.linkedin.com/in/giprabhu
Alok has previous professional experience in Advertising (P&G – Procter and Gamble), new media publishing and exhibition Design. He initiated the Belgian presence of Interaction Design Association, IxDA and serves on the IxDA board of directors.
EXPERIENCE
LinkedIn Profile: https://www.linkedin.com/in/aloknandi/
Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.
EXPERIENCE
Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/
Shyama, is a part of the team to incubate, operationalize and lead team QGLUE for meeting its vision. She brings 27 plus years of professional experience across Engineering, Process Improvement and People Management Consulting and training, and has been core to the management team at QAI. Shyama is also passionate about alternate healing techniques and designing your life techniques.
EXPERIENCE
Sudhindra V, till recently was the Chief Design Officer for IBM India. He is QGLUE’s Designer in Residence and the Founder and CEO of the new age design studio, Design Unbounded. He is the author of the book “Design Chronicles – Design is an attitude” and has conducted 100+ workshops mostly involving senior leaders including C level folks from various organisations.
EXPERIENCE
LinkedIn Profile: https://www.linkedin.com/in/sudhindrav/
Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. He teaches at premier institutes in India & overseas—and has been involved in several startups, including an environmental NGO, a museum on conflict, a skilling initiative and a design-led business incubator.
While at Ogilvy he led the corporate rebranding of ICICI and also co-founded the Deccan Centre for Innovation & Design
He has been invited to a lot of institutions such as IIT-G to advise on its BTech program, Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.
EXPERIENCE
Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.
EXPERIENCE
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad which include companies like Aon Hewitt, Airtel, Prudential, First data etc. using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.
David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ – Theory of the Resolution of Invention-Related Tasks and DFSS- Design for Six Sigma. He is a certified practitioner of TRIZ Innovation by The International TRIZ Association at Level3.
EXPERIENCE
Linkedin Profile: https://www.linkedin.com/in/david-p-isaac-26937556
Girish has 25+ years of experience in user, business, design innovation, new product & business development, and product internationalization & localization. His experience and expertise covers various domains such as education, healthcare, entertainment, and digital products & services. During his stints in the corporate world, he was a key player in conceptualizing three new businesses using human centered innovation method, and was in leadership teams for two of these businesses. Girish has published referred papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences. He is a member of PDMA, ISPIM and ACM‐SIGCHI.
EXPERIENCE
Director; Srishti Labs & Dean, School of Design, Business & Technology, Srishti Institute.
LinkedIn Profile: https://www.linkedin.com/in/giprabhu
Alok has previous professional experience in Advertising (P&G – Procter and Gamble), new media publishing and exhibition Design. He initiated the Belgian presence of Interaction Design Association, IxDA and serves on the IxDA board of directors.
EXPERIENCE
LinkedIn Profile: https://www.linkedin.com/in/aloknandi/
Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.
EXPERIENCE
Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/
Shyama, is a part of the team to incubate, operationalize and lead team QGLUE for meeting its vision. She brings 27 plus years of professional experience across Engineering, Process Improvement and People Management Consulting and training, and has been core to the management team at QAI. Shyama is also passionate about alternate healing techniques and designing your life techniques.
EXPERIENCE
Sudhindra V, till recently was the Chief Design Officer for IBM India. He is QGLUE’s Designer in Residence and the Founder and CEO of the new age design studio, Design Unbounded. He is the author of the book “Design Chronicles – Design is an attitude” and has conducted 100+ workshops mostly involving senior leaders including C level folks from various organisations.
EXPERIENCE
LinkedIn Profile: https://www.linkedin.com/in/sudhindrav/
Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. He teaches at premier institutes in India & overseas—and has been involved in several startups, including an environmental NGO, a museum on conflict, a skilling initiative and a design-led business incubator.
While at Ogilvy he led the corporate rebranding of ICICI and also co-founded the Deccan Centre for Innovation & Design
He has been invited to a lot of institutions such as IIT-G to advise on its BTech program, Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.
EXPERIENCE
Understand how Design Thinking helps organisations discern unmet needs and create value from insights with our In-House Training and Consulting.
It will be an interactive session, so bring along your team. We offer special packages for group registrations.
