Designing the Noun.
Designing the Verb.

Designing the Noun.
Designing the Verb.

ABOUT          SERVICES           COURSES           LEADERSHIP TEAM           QGLUE LIVE           JOIN US           CLIENTS

We are a Design-led Innovation company that helps
transform businesses and the human condition.

Promoted by QAI, QGLUE brings a unique Design and Innovation led human-centered approach to building products, services and businesses —making future living better with happier people.

QGLUE’s Service Design expertise brings to bear a lean and agile approach to deliver real customer value by combining analytics, process modeling, and simulation with human-centered design.

About Us

scribble

SERVICES

By means of enabling ‘change-making’ through ‘sense-making’, we equip businesses to become better designed – in services, processes and vision. Providing a holistic approach to creative problem solving, our services are designed based on the unique demands and the need of the hour in this experience economy.

The services on offer have been designed by our leadership team that brings with them 100+ years of cumulative global experience in Design, innovation and entrepreneurship.

SERVICE DESIGN
STRATEGIC DESIGN
DESIGN-LED INNOVATION
DESIGN SPRINTS
VENTURE DESIGN
DESIGN RESEARCH & CUSTOMER INSIGHTS
BUILD DESIGN CULTURE
THROUGH TRAINING &
COACHING
PRODUCT – MARKET FIT
FOR STARTUPS

We are a Design-led Innovation company that helps
transform businesses and the human condition.

Promoted by QAI, QGLUE brings a unique Design and Innovation led human-centered approach to building products, services and businesses —making future living better with happier people.

QGLUE’s Service Design expertise brings to bear a lean and agile approach to deliver real customer value by combining analytics, process modeling, and simulation with human-centered design.

About Us

SERVICES

By means of enabling ‘change-making’ through ‘sense-making’, we equip businesses to become better designed – in services, processes and vision. Providing a holistic approach to creative problem solving, our services are designed based on the unique demands and the need of the hour in this experience economy.

The services on offer have been designed by our leadership team that brings with them 100+ years of cumulative global experience in Design, innovation and entrepreneurship.

SERVICE DESIGN
STRATEGIC DESIGN
DESIGN-LED INNOVATION
DESIGN SPRINTS
VENTURE DESIGN
DESIGN RESEARCH & CUSTOMER INSIGHTS
BUILD DESIGN CULTURE THROUGH TRAINING & COACHING
PRODUCT – MARKET FIT FOR STARTUPS

GET STARTED
OR ACCELERATE YOUR JOURNEY

Building the Mindsets, Skill-sets and Tool-sets.

To design, one needs to work in a ‘designerly’ way. QGLUE’s curriculum of learning by doing empowers people and builds capacity in organizations to build the requisite mindsets, skill-sets and tool-sets.

This workshop equips the participants to understand what is the design thinking framework, the tool-sets involved and equipping them in understanding the entire Design-thinking process.

This program delves into the fundamentals of the Design Thinking approach by immersing you in collaborative exercises, dynamic discussions, relevant readings, and experiential learning. You will experience the power of Design Thinking concepts to create a path to innovation, unveil new possibilities, and make a greater contribution to your organization’s future success.

Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.

Explore and design your business using Design Thinking in under 90 Minutes. The simulation will show users tools, how to align values with organizational models, culture, propositions, business model and customer values and goals. That helps in creating a Design-Led venture.

5STRATEGIES FOR
PARTICIPATORY CO-CREATION:

A DESIGN THINKING APPROACH

Workshop on understanding how creativity helps with business transformations. And learning how the market has used traditional design for co-creation.

This workshop focusses on the ideation part of design thinking and combining it with the TRIZ methodology to come up with more effective solutions and innovation.

7STRATEGIC DESIGN
& INNOVATION:

A briefing meant for senior management, to equip them to transform businesses with leadership decisions, keeping in mind the VUCA (Volatile, Unpredictable, Complex, Ambiguous) world.

8PLAYSHOP:
SHIFTING MINDSETS ON

DESIGN THINKING WITH YOUR
HANDS

A unique workshop that uses Lego Serious Play(LSP) to lead innovation with your hands, emphasizing the importance of a hands-on, collaborative, and iterative problem solving method as part of the Play-Think-Transform (PTS) process.

GET STARTED
OR ACCELERATE YOUR JOURNEY

Building the Mindsets, Skill-sets and Tool-sets.

To design, one needs to work in a ‘designerly’ way. QGLUE’s curriculum of learning by doing empowers people and builds capacity in organizations to build the requisite mindsets, skill-sets and tool-sets.

This workshop equips the participants to understand what is the design thinking framework, the tool-sets involved and equipping them in understanding the entire Design-thinking process.

Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.

Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.

Explore and design your business using Design Thinking in under 90 Minutes. The simulation will show users tools, how to align values with organizational models, culture, propositions, business model and customer values and goals. That helps in creating a Design-Led venture.

5 STRATEGIES FOR
PARTICIPATORY CO-CREATION:

A DESIGN THINKING APPROACH

Workshop on understanding how creativity helps with business transformations. And learning how the market has used traditional design for co-creation.

This workshop focusses on the ideation part of design thinking and combining it with the TRIZ methodology to come up with more effective solutions and innovation.

7 STRATEGIC DESIGN & INNOVATION:

A briefing meant for senior management, to equip them to transform businesses with leadership decisions, keeping in mind the VUCA (Volatile, Unpredictable, Complex, Ambiguous) world.

A unique workshop that uses Lego Serious Play(LSP) to lead innovation with your hands, emphasizing the importance of a hands-on, collaborative, and iterative problem solving method as part of the Play-Think-Transform (PTS) process.

WEBINARS

A selection of our recent webinars. Enroll yourself in the latest upcoming webinars, view our previous ones.

1 CROSS CULTURE
DESIGN

TBD
By Dr. Girish Prabhu

2 DEMYSTIFYING
DESIGN THINKING

Apr 07, 2018
By David P. Isaac

3 DESIGN THINKING
DESIGN FUTURES

Mar 14, 2018
By Dr. Girish Prabhu & Sudhir Desai

4 DESIGN THINKING –
ACCELERATING IDEATION
USING INNOVATION

Feb 3, 2018
By David P. Isaac

WEBINARS

A selection of our recent webinars. Enroll yourself in the latest upcoming webinars, view our previous ones.

1 CROSS CULTURE
DESIGN

TBD
By Dr. Girish Prabhu

2 DEMYSTIFYING
DESIGN THINKING

Apr 07, 2018
By David P. Isaac

3 DESIGN THINKING
DESIGN FUTURES

Mar 14, 2018
By Dr. Girish Prabhu & Sudhir Desai

4 DESIGN THINKING –
ACCELERATING IDEATION
USING INNOVATION

Feb 3, 2018
By David P. Isaac

LEADERSHIP
TEAM

Navyug Mohnot

CEO and Founder of QGLUE
Navyug is the CEO of QAI Global Services, and Founder QGLUE. An evangelist of operational excellence with QAI, he has been recognized as one of the 50 leaders that shaped Indian IT. His area of expertise lies in Design, innovation and entrepreneurship.  Navyug

image

David P. Isaac

Consulting Partner, QGLUE
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ and DFSS- Design for Six Sigma. David P. Isaac

Girish Prabhu

Former Dean, Srishti Labs
Girish has 25+ years of experience in user experience, business & design innovation, new product & business development, and product internationalization &localization. Girish has published high-impact papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences.  Girish Prabhu

Alok Nandi

President IxDA, Founder Architempo
Alok is a Brussels-based design strategist , storyteller, innovator, thought leader and Designer-in-Residence for QGLUE.  Alok Nandi

Kshitij Marwah

Former Head, MIT Media Lab Initiative,
Forbes 30 under 30

Kshitij is a graduate from Harvard-MIT Health Sciences and Technology program and MIT Media Lab.  Kshitij Marwah

Shyama Chakraborty

Senior Vice President,
QAI Global Services

Shyama is a part of the QGLUE management team and brings with her 27 plus years of competence in Engineering, Process Improvement, People Management and Consulting, being a core influencer at QAI.  Shyama

ADVISOR

Sudhindra V.

Chief Design Officer, IBM
Sudhindra was also Regional Co-ordinator for IxDA Asia.  Sudhindra

LEADERSHIP
TEAM

Navyug Mohnot

CEO and Founder of QGLUE
Navyug is the CEO of QAI Global Services, and Founder QGLUE. An evangelist of operational excellence with QAI, he has been recognized as one of the 50 leaders that shaped Indian IT. His area of expertise lies in Design, innovation and entrepreneurship.  Navyug

image

David P. Isaac

Consulting Partner, QGLUE
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ and DFSS- Design for Six Sigma. David P. Isaac

Girish Prabhu

Former Dean, Srishti Labs
Girish has 25+ years of experience in user experience, business & design innovation, new product & business development, and product internationalization &localization. Girish has published high-impact papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences.  Girish Prabhu

Alok Nandi

President IxDA, Founder Architempo
Alok is a Brussels-based design strategist , storyteller, innovator, thought leader and Designer-in-Residence for QGLUE.  Alok Nandi

Kshitij Marwah

Former Head, MIT Media Lab Initiative,
Forbes 30 under 30

Kshitij is a graduate from Harvard-MIT Health Sciences and Technology program and MIT Media Lab.  Kshitij Marwah

Shyama Chakraborty

Senior Vice President, QAI Global Services
Shyama is a part of the QGLUE management team and brings with her 27 plus years of competence in Engineering, Process Improvement, People Management and Consulting, being a core influencer at QAI.  Shyama

ADVISOR

Sudhindra V.

Chief Design Officer, IBM
Sudhindra was Regional Co-ordinator for IxDA Asia.  Sudhindra

QGLUE
LIVE

Sharing and engaging with the community.

DESIGNING FOR QGLUE
AT BHARAT WORKSHOP

Join us at the session “Designing for Bharat” workshop this India internet day, a wholesome workshop on designing for the next 300 million people in India who will be/ are getting access to the internet. What will it take to address this large opportunity?

ALOK NANDI, QGLUE
DESIGNER IN RESIDENCE, IS ELECTED PRESIDENT OF IxDA

The Interaction Design Association (IxDA) is a member-supported organization dedicated to the discipline of interaction design. Since its launch in 2003, IxDA has grown into a global network of more than 100,000 individuals and over 200 local groups, focusing on interaction design issues.

KSHITIJ MARWAH, QGLUE
DESIGNER IN RESIDENCE, IS
“INDIA FORBES 30 UNDER 30”, 2018

Kshitij is using Tech and Design to solve organizational problems in India and around the world.

DESIGN YOUR BUSINESS USING DESIGN THINKING: A SIMULATION – QGLUE AT NASSCOM DESIGN SUMMIT 2018

QGlue’s “Design Your Business using Design Thinking: A Simulation” program allows you to design your business in 90 minutes using design thinking by aligning values with organizational models, culture, propositions, business model and customer goals. The simulation was conducted at the Design Summit 2018, Bangalore.

QGLUE INVITED FOR TALKS ON
DESIGN THINKING AND INNOVATION

QGLUE IN SINGAPORE WITH
SINGAPORE COMPUTER SOCIETY THIS SUMMER

QGLUE
LIVE

Sharing and engaging with the community.

DESIGNING FOR QGLUE
AT BHARAT WORKSHOP

Join us at the session “Designing for Bharat” workshop this India internet day, a wholesome workshop on designing for the next 300 million people in India who will be/ are getting access to the internet. What will it take to address this large opportunity?

ALOK NANDI, QGLUE
DESIGNER IN RESIDENCE,
IS ELECTED PRESIDENT OF IxDA

The Interaction Design Association (IxDA) is a member-supported organization dedicated to the discipline of interaction design. Since its launch in 2003, IxDA has grown into a global network of more than 100,000 individuals and over 200 local groups, focusing on interaction design issues.

KSHITIJ MARWAH, QGLUE DESIGNER IN RESIDENCE,
IS “INDIA FORBES 30 UNDER 30”, 2018

Kshitij is using Tech and Design to solve organizational problems in India and around the world.

DESIGN YOUR BUSINESS
USING DESIGN THINKING:
A SIMULATION – QGLUE AT NASSCOM DESIGN SUMMIT 2018

QGlue’s “Design Your Business using Design Thinking: A Simulation” program allows you to design your business in 90 minutes using design thinking by aligning values with organizational models, culture, propositions, business model and customer goals. The simulation was conducted at the Design Summit 2018, Bangalore.

QGLUE INVITED FOR TALKS ON
DESIGN THINKING AND INNOVATION

QGLUE IN SINGAPORE WITH
SINGAPORE COMPUTER SOCIETY THIS SUMMER

THE DESIGN -LED ENTREPRENEURSHIP
AWARD

tie_banner

The TiE QGLUE Design-Led entrepreneurship award seeks to recognize and reward entrepreneurial ventures driven by Design. The first award of its kind in the country.

Entrepreneurial ventures that are driven and led by design, with a special attention to the “human-centred” approach to shaping business are the need of the hour, in this experience economy.
With so many great ideas, what makes a venture succeed is the undertaking of a venture journey that has empathy at the core of all its processes, balances business imperatives with technological feasibility, along with human needs and desires. Ultimately, impacting people.

THE DESIGN -LED ENTREPRENEURSHIP
AWARD

tie_banner

The TiE QGLUE Design-Led entrepreneurship award seeks to recognize and reward entrepreneurial ventures driven by Design. The first award of its kind in the country.

Entrepreneurial ventures that are driven and led by design, with a special attention to the “human-centred” approach to shaping business are the need of the hour, in this experience economy.
With so many great ideas, what makes a venture succeed is the undertaking of a venture journey that has empathy at the core of all its processes, balances business imperatives with technological feasibility, along with human needs and desires. Ultimately, impacting people.

AWARD
WINNERS

CLIENTS

See some of the clients we’re helping across industries by delivering measurable improvement in their customers’ experiences and organizations performance.

CLIENTS

See some of the clients we’re helping across industries by delivering measurable improvement in their customers’ experiences and organizations performance.

0

Start typing and press Enter to search

  • Incubated in 2017, QGLUE is a QAI promoted venture.

    Founded by William Perry, USA in 1980, QAI is a transnational consulting company facilitating quality and process improvement in organizations worldwide. With presence in 30 countries and 700 successful client journeys, QAI has evangelized process improvement, operational excellence and quality in India and globally. QAI equips organizations to achieve Operational Excellence through deployment of best practices and processes.

  • Incubated in 2017, QGLUE is a QAI promoted venture.

    Founded by William Perry, USA in 1980, QAI is a transnational consulting company facilitating quality and process improvement in organizations worldwide. With presence in 30 countries and 700 successful client journeys, QAI has evangelized process improvement, operational excellence and quality in India and globally. QAI equips organizations to achieve Operational Excellence through deployment of best practices and processes.

  • Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.

    EXPERIENCE

    • Angel Investor
    • Startup Advisor and Board Member to Multiple Startups.
    • Charter Member TIE, TIE is worlds largest Entrepreneur Network.
    • Program Lead NASSCOM’s Orbit Shift – attempt to provide a platform to help companies either at inflection point or desirous of expansion or mired in a stagnant situation bring about a radical shift in their functioning.
    • Past Co-chair of TIE-CON, Asia’s largest conference on Startups and Entrepreneurship.
    • Key fact in IIT-TIE Startup Accelerator Program, a practical approach to understanding, designing and testing business models. It includes analyzing existing business models , developing a strategy for new startup venture, and creating building blocks.
    • Jury on Lets Venture Startup Awards
    • Jury Member of NASSCOM’s Emergent 50 Startup Awards.
  • David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ and DFSS- Design for Six Sigma. He has consulted and trained more than 40 organisations in India and abroad using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.

    EXPERIENCE

    • David earlier led the Customer Experience and Business transformation teams at Reliance Infocomm for than 7 years. Here he was responsible to enhance customer promotion scores by re- designing processes from an “out side in” perspective.
    • David has also worked with Godrej appliances for more than 9 years participating in new product development processes and was key member is the development of the Pentacool range of refrigerators.
    • He has vastly travelled across the country to meet customers and identify usage patterns and empathy mapping. This was translated into accelerating the new product development process and reduction of field failures in Godrej Appliances.
    • He is certified as a TRIZ Level 3 Practitioner (Advanced Level) certificate issued by the University of Twente (The Netherlands) in affiliation with The TRIZ Training International Centre and signed by TRIZ Master ValeriSouchkov, co-founder of the European TRIZ Association (ETRIA) and ICG.

    Linkedin Profile: https://www.linkedin.com/in/david-p-isaac-26937556

  • Girish has 25+ years of experience in user, business, design innovation, new product & business development, and product internationalization & localization. His experience and expertise covers various domains such as education, healthcare, entertainment, and digital products & services. During his stints in the corporate world, he was a key player in conceptualizing three new businesses using human centered innovation method, and was in leadership teams for two of these businesses. Girish has published referred papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences. He is a member of PDMA, ISPIM and ACM‐SIGCHI.

    EXPERIENCE

    Director; Srishti Labs & Dean, School of Design, Business & Technology, Srishti Institute.

    • Co-Founder & Director, Institute for Design (Led) Entrepreneurship
    • Chief of Design Staff and Delivery Asia, Human Factors International
    • Director, Design Research and Innovation, Intel.
    • Director, User, Business & Design Research, Hewlett Packard Labs
    • Human Factors Group Leader, Corporate Design and Usability -Eastman Kodak Company
    • Research, Design and Usability Manager – Health Imaging, Eastman Kodak

    LinkedIn Profile: https://www.linkedin.com/in/giprabhu

  • Alok has previous professional experience in Advertising (P&G – Procter and Gamble), new media publishing and exhibition Design. He initiated the Belgian presence of Interaction Design Association, IxDA and serves on the IxDA board of directors.

    EXPERIENCE

    • Alok Nandi is principal at Architempo, active as creative director, UX strategist and interaction Designer.
    • He is also president of IxDA, Interaction Design Association.
    • Leading design teams of publishing companies in Belgium and France (Casterman, the publisher of Adventures of Tintin; groupe Flammarion)
    • He got involved in R&D programs to explore storytelling with technologies, AR & VR installations for museums and public places.
    • He launched PechaKucha Night in Brussels in 2007 and is a regular speaker in international conferences/events.
    • He is visiting professor at the Institut Paul Bocuse in Lyon, with hospitality/culinary professionals.
    • He was Japan Foundation Fellow in 1996, working on Japanese movies. He also coproduced a featurelength documentary on/in Mongolia screened in 45+ international festivals and25+ TV channels.

    LinkedIn Profile: https://www.linkedin.com/in/aloknandi/

  • Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.

    EXPERIENCE

    • With MIT he has led numerous Design Thinking and Innovation across the world to create an anti-disciplinary, learning by doing environment pioneered at the MIT Media Lab.
    • His curriculum developed at MIT has been deployed across Fortune 500 companies and top universities across spectrum enabling a new generation of innovators and spin-offs to tackle some of the hardest problems affecting these organizations.
    • He co-founded healthcare AI company while at Stanford that got acquired by a leading hospital chain in the Silicon Valley.
    • He has numerous publications and patents to his name and his inventions have been showcased across Forbes, USA Today, WIRED, TechCrunch amongst others.
    • He currently divides his time between his company Tesseract Inc. – MIT spin-off creating AR and Holographic Glasses and working with numerous organization to enable them to usher in the new era of Design Thinking and Cutting Edge Technologies.

    Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/

  • Shyama, is a part of the team to incubate, operationalize and lead team QGLUE for meeting its vision. She brings 27 plus years of professional experience across Engineering, Process Improvement and People Management Consulting and training, and has been core to the management team at QAI. Shyama is also passionate about alternate healing techniques and designing your life techniques.

    EXPERIENCE

    • B.E. In Electronics and Telecom and worked in Escorts telecommunication in her initial years
    • Worked in ESQ business services and Metamor Global solutions in Engineering as well as Process excellence roles, spear heading many process journeys (framework and non framework based)
    • At QAI, she has been the lead consultant for the Process improvement journeys for organizations like IBM, PwC, Headstrong (now a Genpact company), HCL Infosystems, Miratech Kiev and many more using frameworks like CMM and CMMI
    • Has been instrumental in People advisory services / People CMM maturity framework implementations for Organizations like Mimos Malaysia, HCL BPO, Rashtriya Chemicals and Fertilizers, NEC technologies, Hughes Systique and likes.
    • Conducted trainings on Configuration management, Process audit, Risk management, Quality bootcamp, software metrics, CMMI / People CMM.
    • On the panel for best practices review for several PM and testing conferences at QAI
    • Incubated and led the Quality process outsourcing practice of QAI for 5 years.
    • Instrumental in introducing Quality/Process improvement/People CMM courses in the curriculum of various management institutes like IILM, IMI and IIFT
    • Been in a business role managing several key accounts of QAI since 2012
    • Currently pursuing her learning around Hypnotherapy and past life regression. Is trained at Level 1 of Hypnosis course from EKAA and pursuing further levels (understanding the Design of life better and helping others heal)
  • Sudhindra V, till recently was the Chief Design Officer for IBM India. He is QGLUE’s Designer in Residence and the Founder and CEO of the new age design studio, Design Unbounded. He is the author of the book “Design Chronicles – Design is an attitude” and has conducted 100+ workshops mostly involving senior leaders including C level folks from various organisations.

    EXPERIENCE

    • Former Chief Design Officer for IBM India.
    • Previously, he was with Sapient Nitro as Experience Design Director.
    • Recognized for his work through awards including ‘Most Innovative Product’ by National Infocomm Awards in Singapore.
    • Recognized for his work through awards including a ‘Blue Elephant’ at Kyoorius, category best in Interactive Media Awards and Internet Advertising Awards.
    • Interaction Design Association (IxDA) volunteer and was till recently the Regional Co-ordinator for IxDA Asia.
    • Recognised Thought Leader in Design Thinking.
    • Key Speaker in various Design Thinking Conferences.
    • Advisor to multiple Start-ups.

    LinkedIn Profile: https://www.linkedin.com/in/sudhindrav/

  • Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.

    EXPERIENCE

    • Angel Investor
    • Startup Advisor and Board Member to Multiple Startups.
    • Charter Member TIE, TIE is worlds largest Entrepreneur Network.
    • Program Lead NASSCOM’s Orbit Shift – attempt to provide a platform to help companies either at inflection point or desirous of expansion or mired in a stagnant situation bring about a radical shift in their functioning.
    • Past Co-chair of TIE-CON, Asia’s largest conference on Startups and Entrepreneurship.
    • Key fact in IIT-TIE Startup Accelerator Program, a practical approach to understanding, designing and testing business models. It includes analyzing existing business models , developing a strategy for new startup venture, and creating building blocks.
    • Jury on Lets Venture Startup Awards
    • Jury Member of NASSCOM’s Emergent 50 Startup Awards.
  • David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ and DFSS- Design for Six Sigma. He has consulted and trained more than 40 organisations in India and abroad using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.

    EXPERIENCE

    • David earlier led the Customer Experience and Business transformation teams at Reliance Infocomm for than 7 years. Here he was responsible to enhance customer promotion scores by re- designing processes from an “out side in” perspective.
    • David has also worked with Godrej appliances for more than 9 years participating in new product development processes and was key member is the development of the Pentacool range of refrigerators.
    • He has vastly travelled across the country to meet customers and identify usage patterns and empathy mapping. This was translated into accelerating the new product development process and reduction of field failures in Godrej Appliances.
    • He is certified as a TRIZ Level 3 Practitioner (Advanced Level) certificate issued by the University of Twente (The Netherlands) in affiliation with The TRIZ Training International Centre and signed by TRIZ Master ValeriSouchkov, co-founder of the European TRIZ Association (ETRIA) and ICG.

    Linkedin Profile: https://www.linkedin.com/in/david-p-isaac-26937556

  • Girish has 25+ years of experience in user, business, design innovation, new product & business development, and product internationalization & localization. His experience and expertise covers various domains such as education, healthcare, entertainment, and digital products & services. During his stints in the corporate world, he was a key player in conceptualizing three new businesses using human centered innovation method, and was in leadership teams for two of these businesses. Girish has published referred papers in international journals, holds 16 U.S. patents and is an invited speaker at both national and international conferences. He is a member of PDMA, ISPIM and ACM‐SIGCHI.

    EXPERIENCE

    Director; Srishti Labs & Dean, School of Design, Business & Technology, Srishti Institute.

    • Co-Founder & Director, Institute for Design (Led) Entrepreneurship
    • Chief of Design Staff and Delivery Asia, Human Factors International
    • Director, Design Research and Innovation, Intel.
    • Director, User, Business & Design Research, Hewlett Packard Labs
    • Human Factors Group Leader, Corporate Design and Usability -Eastman Kodak Company
    • Research, Design and Usability Manager – Health Imaging, Eastman Kodak

    LinkedIn Profile: https://www.linkedin.com/in/giprabhu

  • Alok has previous professional experience in Advertising (P&G – Procter and Gamble), new media publishing and exhibition Design. He initiated the Belgian presence of Interaction Design Association, IxDA and serves on the IxDA board of directors.

    EXPERIENCE

    • Alok Nandi is principal at Architempo, active as creative director, UX strategist and interaction Designer.
    • He is also president of IxDA, Interaction Design Association.
    • Leading design teams of publishing companies in Belgium and France (Casterman, the publisher of Adventures of Tintin; groupe Flammarion)
    • He got involved in R&D programs to explore storytelling with technologies, AR & VR installations for museums and public places.
    • He launched PechaKucha Night in Brussels in 2007 and is a regular speaker in international conferences/events.
    • He is visiting professor at the Institut Paul Bocuse in Lyon, with hospitality/culinary professionals.
    • He was Japan Foundation Fellow in 1996, working on Japanese movies. He also coproduced a featurelength documentary on/in Mongolia screened in 45+ international festivals and25+ TV channels.

    LinkedIn Profile: https://www.linkedin.com/in/aloknandi/

  • Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.

    EXPERIENCE

    • With MIT he has led numerous Design Thinking and Innovation across the world to create an anti-disciplinary, learning by doing environment pioneered at the MIT Media Lab.
    • His curriculum developed at MIT has been deployed across Fortune 500 companies and top universities across spectrum enabling a new generation of innovators and spin-offs to tackle some of the hardest problems affecting these organizations.
    • He co-founded healthcare AI company while at Stanford that got acquired by a leading hospital chain in the Silicon Valley.
    • He has numerous publications and patents to his name and his inventions have been showcased across Forbes, USA Today, WIRED, TechCrunch amongst others.
    • He currently divides his time between his company Tesseract Inc. – MIT spin-off creating AR and Holographic Glasses and working with numerous organization to enable them to usher in the new era of Design Thinking and Cutting Edge Technologies.

    Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/

  • Shyama, is a part of the team to incubate, operationalize and lead team QGLUE for meeting its vision. She brings 27 plus years of professional experience across Engineering, Process Improvement and People Management Consulting and training, and has been core to the management team at QAI. Shyama is also passionate about alternate healing techniques and designing your life techniques.

    EXPERIENCE

    • B.E. In Electronics and Telecom and worked in Escorts telecommunication in her initial years
    • Worked in ESQ business services and Metamor Global solutions in Engineering as well as Process excellence roles, spear heading many process journeys (framework and non framework based)
    • At QAI, she has been the lead consultant for the Process improvement journeys for organizations like IBM, PwC, Headstrong (now a Genpact company), HCL Infosystems, Miratech Kiev and many more using frameworks like CMM and CMMI
    • Has been instrumental in People advisory services / People CMM maturity framework implementations for Organizations like Mimos Malaysia, HCL BPO, Rashtriya Chemicals and Fertilizers, NEC technologies, Hughes Systique and likes.
    • Conducted trainings on Configuration management, Process audit, Risk management, Quality bootcamp, software metrics, CMMI / People CMM.
    • On the panel for best practices review for several PM and testing conferences at QAI
    • Incubated and led the Quality process outsourcing practice of QAI for 5 years.
    • Instrumental in introducing Quality/Process improvement/People CMM courses in the curriculum of various management institutes like IILM, IMI and IIFT
    • Been in a business role managing several key accounts of QAI since 2012
    • Currently pursuing her learning around Hypnotherapy and past life regression. Is trained at Level 1 of Hypnosis course from EKAA and pursuing further levels (understanding the Design of life better and helping others heal)
  • Sudhindra V, till recently was the Chief Design Officer for IBM India. He is QGLUE’s Designer in Residence and the Founder and CEO of the new age design studio, Design Unbounded. He is the author of the book “Design Chronicles – Design is an attitude” and has conducted 100+ workshops mostly involving senior leaders including C level folks from various organisations.

    EXPERIENCE

    • Former Chief Design Officer for IBM India.
    • Previously, he was with Sapient Nitro as Experience Design Director.
    • Recognized for his work through awards including ‘Most Innovative Product’ by National Infocomm Awards in Singapore.
    • Recognized for his work through awards including a ‘Blue Elephant’ at Kyoorius, category best in Interactive Media Awards and Internet Advertising Awards.
    • Interaction Design Association (IxDA) volunteer and was till recently the Regional Co-ordinator for IxDA Asia.
    • Recognised Thought Leader in Design Thinking.
    • Key Speaker in various Design Thinking Conferences.
    • Advisor to multiple Start-ups.

    LinkedIn Profile: https://www.linkedin.com/in/sudhindrav/

  • Get Pricing, Schedule or Request a Call Back

    IN-HOUSE TRAININGS

    Understand how Design Thinking helps organisations discern unmet needs and create value from insights with our In-House Training and Consulting.

    GROUP REGISTRATIONS

    It will be an interactive session, so bring along your team. We offer special packages for group registrations.