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Designing the Noun.
Designing the Verb.

Barry Katz

Designing the Noun.
Designing the Verb.

barry katz

ABOUT          SERVICES           COURSES           LEADERSHIP TEAM           QGLUE LIVE           JOIN US           CLIENTS           CONTACT           QAI

We are a Design-led Innovation company that helps
transform businesses and the human condition.

Promoted by QAI, QGLUE brings a unique Design and Innovation led human-centered approach to building products, services and businesses —making future living better with happier people.

QGLUE’s Design expertise brings to bear a lean and agile approach to deliver real customer value by combining analytics, process modeling, and simulation with human-centered design.

About Us

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SERVICES

By means of enabling ‘change-making’ through ‘sense-making’, we equip businesses to become better designed – for enhanced customer experiences for Innovation and for Sustained product growth. Providing a holistic approach to creative problem solving, our services are designed based on the unique demands and the need of the hour in the experience economy.

The services on offer have been designed by our leadership team that brings with them 100+ years of cumulative global experience in design, innovation and entrepreneurship.

SERVICE DESIGN
STRATEGIC DESIGN
ACCELERATING DESIGN-LED INNOVATION
DESIGN SPRINTS
VENTURE DESIGN
DESIGN RESEARCH & CUSTOMER INSIGHTING
BUILDING A DESIGN LED CULTURE
THROUGH TRAINING &
COACHING
ESTABLISHING THE PRODUCT – MARKET FIT
FOR STARTUPS

We are a Design-led Innovation company that helps
transform businesses and the human condition.

Promoted by QAI, QGLUE brings a unique Design and Innovation led human-centered approach to building products, services and businesses —making future living better with happier people.

QGLUE’s Design expertise brings to bear a lean and agile approach to deliver real customer value by combining analytics, process modeling, and simulation with human-centered design.

About Us

SERVICES

By means of enabling ‘change-making’ through ‘sense-making’, we equip businesses to become better designed – for enhanced customer experiences for Innovation and for Sustained product growth. Providing a holistic approach to creative problem solving, our services are designed based on the unique demands and the need of the hour in the experience economy.

The services on offer have been designed by our leadership team that brings with them 100+ years of cumulative global experience in design, innovation and entrepreneurship.

SERVICE DESIGN
STRATEGIC DESIGN
ACCELERATING DESIGN-LED INNOVATION
DESIGN SPRINTS
VENTURE DESIGN
DESIGN RESEARCH & CUSTOMER INSIGHTING
BUILDING A DESIGN-LED CULTURE THROUGH TRAINING & COACHING
ESTABLISHING THE PRODUCT – MARKET FIT FOR STARTUPS

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UPCOMING
EVENTS

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SOME
ENGAGEMENTS

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RESOURCES

THE QGLUE DESIGN THINKERS PLAYBOOK

Who is this for ?

This is a Playbook.
Not for everyone but for those who dare to build a future-proof organisation.

What is this for ?

We have captured some of the most powerful tools of Design Thinking and Innovation. If you are reading this, you can be rest assured you are on the way to culturally transform yourself and the way you work.

We have kept in mind that you might want to implement Design Thinking with your team and tinker with different tools.

We are Action-Biased

The playbook is designed in a way to have each tool on a separate page. You can download and print the Playbook to use each Tool Page as a readymade Template. In each tool, you will find a brief description and easy-to-follow instruction to take quick action.

We have also made sure that we give you download of some interesting and hot pick resources list.

You don’t want to miss this.

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GET STARTED
OR ACCELERATE YOUR JOURNEY

Building the Mindsets, Skill-sets and providing the Tool-sets.

To design, one needs to work in a ‘designerly’ way. QGLUE’s curriculum of learning by doing empowers people and builds capacity in organizations to build the requisite mindsets, skill-sets and use the tool-sets.

This program delves into the fundamentals of the Design Thinking approach by immersing you in collaborative exercises, dynamic discussions, relevant readings, and experiential learning. You will experience the power of Design Thinking concepts to create a path to innovation, unveil new possibilities, and make a greater contribution to your organization’s future success.

The 5-day session, helps you learn the tools & techniques of the Design Sprint, know how to set a meaningful challenge for a successful Design Sprint, and will be given an immersive training on how to plan and successfully run a Design Sprint.

Participants will be introduced to Design Thinking and experience a high paced Design Sprint to come up with innovative solutions to the given problem statements.

This workshop equips the participants to understand what is the design thinking framework, the tool-sets involved and equipping them in understanding the entire Design-thinking process.

Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.

Explore and design your business using Design Thinking in under 90 Minutes. The simulation will show users tools, how to align values with organizational models, culture, propositions, business model and customer values and goals. That helps in creating a Design-Led venture.

Workshop on understanding how creativity helps with business transformations. And learning how the market has used traditional design for co-creation.

8DESIGN THINKING:
IDEATION PHASE

This workshop focusses on the ideation part of design thinking and combining it with the TRIZ methodology to come up with more effective solutions and innovation.

9STRATEGIC DESIGN
& INNOVATION

A briefing meant for senior management, to equip them to transform businesses with leadership decisions, keeping in mind the VUCA (Volatile, Unpredictable, Complex, Ambiguous) world.

10PLAYSHOP:
SHIFTING MINDSETS ON
DESIGN THINKING
WITH YOUR HANDS

A unique workshop that uses Lego Serious Play(LSP) to lead innovation with your hands, emphasizing the importance of a hands-on, collaborative, and iterative problem solving method as part of the Play-Think-Transform (PTS) process.

GET STARTED
OR ACCELERATE YOUR JOURNEY

Building the Mindsets, Skill-sets and providing the Tool-sets.

To design, one needs to work in a ‘designerly’ way. QGLUE’s curriculum of learning by doing empowers people and builds capacity in organizations to build the requisite mindsets, skill-sets and use the tool-sets.

This program delves into the fundamentals of the Design Thinking approach by immersing you in collaborative exercises, dynamic discussions, relevant readings, and experiential learning. You will experience the power of Design Thinking concepts to create a path to innovation, unveil new possibilities, and make a greater contribution to your organization’s future success.

The 5-day session, helps you learn the tools & techniques of the Design Sprint, know how to set a meaningful challenge for a successful Design Sprint, and will be given an immersive training on how to plan and successfully run a Design Sprint.

Participants will be introduced to Design Thinking and experience a high paced Design Sprint to come up with innovative solutions to the given problem statements.

This workshop equips the participants to understand what is the design thinking framework, the tool-sets involved and equipping them in understanding the entire Design-thinking process.

Workshop on the principles of Service Design and implementing them, such as: Writing the problem statement, Empathy and Persona Maps, Ideation tools, and Prototyping.

Explore and design your business using Design Thinking in under 90 Minutes. The simulation will show users tools, how to align values with organizational models, culture, propositions, business model and customer values and goals. That helps in creating a Design-Led venture.

Workshop on understanding how creativity helps with business transformations. And learning how the market has used traditional design for co-creation.

8 DESIGN THINKING: IDEATION PHASE

This workshop focusses on the ideation part of design thinking and combining it with the TRIZ methodology to come up with more effective solutions and innovation.

9 STRATEGIC DESIGN & INNOVATION

A briefing meant for senior management, to equip them to transform businesses with leadership decisions, keeping in mind the VUCA (Volatile, Unpredictable, Complex, Ambiguous) world.

A unique workshop that uses Lego Serious Play(LSP) to lead innovation with your hands, emphasizing the importance of a hands-on, collaborative, and iterative problem solving method as part of the Play-Think-Transform (PTS) process.

TRAINING CALENDAR

TitleDateLocation 
Design Thinking Bootcamp01 - 02 February 2019MumbaiEnroll
Design Thinking Bootcamp15 - 16 February 2019BengaluruEnroll

sudhindra

QGLUE
LIVE

Sharing and engaging with the community.

QGLUE AT DESIGN4INDIA

QGLUE conducted a three-hour Design Sprint which was very well received. QGLUE Founding Member, Kshitij Marwah, won Best Design Award and was on the Panel for the Immersive session, QGLUE Fellow
Arvind Lodaya was a Jury Member and Design Coach for the Sprint, QGLUE Advisor Sudhindra V. spoke on the very trending topic (“Business by Design”), QGLUE Head of Innovation David P. Isaac designed the Design Sprint, and lastly, QGLUE Designer in Residence and friend, Alok b. Nandi gave perhaps the best keynote of the conference (“Designing Experiences and the Experience of Design”).

design4indiadesign4india

DID WE JUST CONDUCT
THE WORLD’S LARGEST DESIGN SPRINT FOR MICROSOFT?

We recently concluded what was the largest Design Sprint to have been undertaken in India, perhaps in the world. QGLUE, the design and innovation venture of QAI Global, ran a design sprint for 631 Microsoft India employees spread across 65 teams, anchored around 10 Priority Areas, and assisted by 50 facilitators from Microsoft and another 20 from team QGLUE. A wonderful write up by Dr. Pavan Soni describes this incredible day and program: https://lnkd.in/ef9Mavk

microsoft design thinkingMicrosoft design thinking

QGLUE IN SINGAPORE
WITH SINGAPORE COMPUTER SOCIETY

QGLUE brought Service Design Thinking to Singapore. Multiple participants from private and public sector organisations got to know how Design Thinking tools are employed to design and deliver services better for the end user. More coming soon!

Singapore service design thinkingSingapore Service design thinking

ALOK NANDI, QGLUE
DESIGNER IN RESIDENCE, IS ELECTED PRESIDENT OF IxDA

The Interaction Design Association (IxDA) is a member-supported organization dedicated to the discipline of interaction design. Since its launch in 2003, IxDA has grown into a global network of more than 100,000 individuals and over 200 local groups, focusing on interaction design issues.

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KSHITIJ MARWAH, QGLUE
DESIGNER IN RESIDENCE, IS
“INDIA FORBES 30 UNDER 30”, 2018

Kshitij is using Tech and Design to solve organizational problems in India and around the world.

kshitijkshitij

QGLUE
LIVE

Sharing and engaging with the community.

QGLUE AT DESIGN4INDIA

QGLUE conducted a three-hour Design Sprint which was very well received. QGLUE Founding Member, Kshitij Marwah, won Best Design Award and was on the Panel for the Immersive session, QGLUE Fellow Arvind Lodaya was a Jury Member and Design Coach for the Sprint, QGLUE Advisor Sudhindra V. spoke on the very trending topic (“Business by Design”), QGLUE Head of Innovation David P. Isaac designed the Design Sprint, and lastly, QGLUE Designer in Residence and friend, Alok b. Nandi gave perhaps the best keynote of the conference (“Designing Experiences and the Experience of Design”).

design4indiadesign4india

DID WE JUST CONDUCT
THE WORLD’S LARGEST DESIGN SPRINT FOR MICROSOFT?

We recently concluded what was the largest Design Sprint to have been undertaken in India, perhaps in the world. QGLUE, the design and innovation venture of QAI Global, ran a design sprint for 631 Microsoft India employees spread across 65 teams, anchored around 10 Priority Areas, and assisted by 50 facilitators from Microsoft and another 20 from team QGLUE. A wonderful write up by Dr. Pavan Soni describes this incredible day and program: https://lnkd.in/ef9Mavk

MicrosoftMicrosoft

QGLUE IN SINGAPORE
WITH SINGAPORE COMPUTER SOCIETY

QGLUE brought Service Design Thinking to Singapore. Multiple participants from private and public sector organisations  got to know how Design Thinking tools are employed to design and deliver services better for the end user.  More coming soon!

Singapore service design thinkingSingapore Service design thinking

ALOK NANDI, QGLUE
DESIGNER IN RESIDENCE,
IS ELECTED PRESIDENT OF IxDA

The Interaction Design Association (IxDA) is a member-supported organization dedicated to the discipline of interaction design. Since its launch in 2003, IxDA has grown into a global network of more than 100,000 individuals and over 200 local groups, focusing on interaction design issues.

strategic design and innovationstrategic design and innovation

KSHITIJ MARWAH, QGLUE DESIGNER IN RESIDENCE,
IS “INDIA FORBES 30 UNDER 30”, 2018

Kshitij is using Tech and Design to solve organizational problems in India and around the world.

kshitijkshitij

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WEBINARS

A selection of our recent webinars. Enroll yourself in the latest upcoming webinars, view our previous ones.

1 IMPROVING COMPETITIVENESS THROUGH NARRATIVE
– BASED DESIGN THINKING

Aug 29, 2018
By Justin Daab & Christy Hutchinson

WEBINARS

A selection of our recent webinars. Enroll yourself in the latest upcoming webinars, view our previous ones.

1 IMPROVING COMPETITIVENESS
THROUGH NARRATIVE
– BASED DESIGN THINKING

Aug 29, 2018
By Justin Daab & Christy Hutchinson

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THE DESIGN -LED ENTREPRENEURSHIP
AWARDS

tie_bannertiecon delhi

The TiE QGLUE Design-Led entrepreneurship award seeks to recognize and reward entrepreneurial ventures driven by Design. The first award of its kind in the country.

Entrepreneurial ventures that are driven and led by design, with a special attention to the “human-centred” approach to shaping business are the need of the hour, in this experience economy.
With so many great ideas, what makes a venture succeed is the undertaking of a venture journey that has empathy at the core of all its processes, balances business imperatives with technological feasibility, along with human needs and desires. Ultimately, impacting people.

THE DESIGN -LED ENTREPRENEURSHIP
AWARDS

tie_bannertiecon delhi

The TiE QGLUE Design-Led entrepreneurship award seeks to recognize and reward entrepreneurial ventures driven by Design. The first award of its kind in the country.

Entrepreneurial ventures that are driven and led by design, with a special attention to the “human-centred” approach to shaping business are the need of the hour, in this experience economy.
With so many great ideas, what makes a venture succeed is the undertaking of a venture journey that has empathy at the core of all its processes, balances business imperatives with technological feasibility, along with human needs and desires. Ultimately, impacting people.

TIE QGLUE DESIGN-LED
ENTREPRENEURSHIP AWARD 2017

AWARD
WINNERS – 2017

quikrquikr
jaipurjaipur
savartsavart

Application open for 2018. Apply Here

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CLIENTS

See some of the clients we’re helping across industries by delivering measurable improvement in their customers’ experiences and organizations performance.

CLIENTS

See some of the clients we’re helping across industries by delivering measurable improvement in their customers’ experiences and organizations performance.

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  • Incubated in 2017, QGLUE is a QAI promoted venture.

    Founded by William Perry, USA in 1980, QAI is a transnational consulting company facilitating quality and process improvement in organizations worldwide. With presence in 30 countries and 700 successful client journeys, QAI has evangelized process improvement, operational excellence and quality in India and globally. QAI equips organizations to achieve Operational Excellence through deployment of best practices and processes.

  • Incubated in 2017, QGLUE is a QAI promoted venture.

    Founded by William Perry, USA in 1980, QAI is a transnational consulting company facilitating quality and process improvement in organizations worldwide. With presence in 30 countries and 700 successful client journeys, QAI has evangelized process improvement, operational excellence and quality in India and globally. QAI equips organizations to achieve Operational Excellence through deployment of best practices and processes.

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