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Why create Customer Journey Map? Creating a customer journey map that includes all of the customer touchpoints a shopper interacts with on the way to making a purchase is vital for any business [...]

What is Customer Journey Map? Customer Journey Map is a powerful technique for understanding your customer’s needs, their hesitations and concerns, their tangible actions and assumptions and what [...]

Our hands-on design led innovation approach has been helping businesses find creative solutions to tough business problems — solutions that are not just right but are also desirable. QAI, [...]

Home >  Resources > Reports Reports The QGLUE Capability Assessment for Design Thinking The QGLUE capability assessment is based on the Design Thinking competency framework. CAPABILITY This [...]

Home >  Resources > Case Studies Case Studies The Design Sprint for Microsoft The faster we make our ideas tangible, the sooner we will be able to refine them & Zero in on the best [...]

What is the Business Value of Design Thinking? Design thinking for business is a way of applying or designing new products based on human-centered philosophy. It is a method of designing, that [...]

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Design Thinking Blog What is the Business Value of Design Thinking? QGLUE | May 06, 2022Design thinking for business is a way of applying or designing new products based on human-centered [...]

Home  >  QGLUE Academy > Customer journey mapping Customer Journey Mapping Training Rise above the complexities of touchpoints into the era of loyalty and experience transformation. Open Batch [...]