And continuous engagement and instruction for
4-6 weeks thereafter.
Design Thinking is a process to help us prototype, create and innovate. Design Thinking helps shift mindsets: From a consumers mindset to a producers mindset. From an accepting mindset to a questioning mindset. From a passive mindset to an active and empowered mindset.
It is a method of problem-solving wherein the data collected is expressed visually in order to create new strategies, ways and methods to solve problems, create opportunities or strengthen weaknesses.
Emerging decision makers build their expertise in this workshop with specific design tools and methods as well as understand the end to end human centered framework.
Uncover opportunities and hidden potential in your organization.
Learn the framework that helps build ecosystems.
Align various stakeholders and leaders towards a single purpose.
Create a culture of design and empathy in your organization.
Create real business impact over sustained periods of time.
Understand tools and techniques that are shaping the world today.
David P. Issac
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad which include companies like Aon Hewitt, Airtel, Prudential, First data etc. using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.
David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ – Theory of the Resolution of Invention-Related Tasks and DFSS- Design for Six Sigma. He is a certified practitioner of TRIZ Innovation by The International TRIZ Association at Level3.
Arvind Lodaya
Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. He teaches at premier institutes in India & overseas—and has been involved in several startups, including an environmental NGO, a museum on conflict, a skilling initiative and a design-led business incubator.
While at Ogilvy he led the corporate rebranding of ICICI and also co-founded the Deccan Centre for Innovation & Design
He has been invited to a lot of institutions such as IIT-G to advise on its BTech program, Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.
Importance of Design and What is Design Thinking.
Writing the Problem Statement.
Understanding Stakeholders and Users.
Personas, Empathy Maps.
Current Scenarios to identify pain points.
Ideation and Storyboarding.
Deriving Goals from Ideas.
Future Scenarios and Moments of Max Impact.
Prototyping.
Post Workshop Engagement – Applying the learnings in a real world scenario
To further reinforce and implement their learning’s, participants work on a real world business problem under the mentorship of a QGLUE Designer in Residence.
This will be made possible via Skype/Conference calls and regular follow ups, in a period of 4-6 weeks post the workshop.
The participants will undergo the following stages:
1
The participants in conjunction with the Design Coach identify a real-world, complex problem and work through the identified Problem, reframe as necessary and elevate the problem to represent human needs beyond the technological or business needs.
2
The team goes on the field and learns about user motivations, concerns, inhibitions and needs.The Design Coach reviews the approach and offers methods to extract insights from realms of data collected.
3
Ideation is a change of mindset, judgment free thinking, responding and a sense of collaboration with other participants.It is essential we see solutions in the form of journeys. This allows for a broader canvas and a holistic view and allows for comparison between what is and what should be.
4
Creativity and holistic thinking allows for lofty ideals and ideas, it is essential these are prioritised, prototyped and tested on the practicality of implementation.Present findings and solutions to the Design Coach.
There is no eligibility criteria set for the course. But it is essential to come with an open mind and be OK with ambiguity.
Laptop is desirable to have but not mandatory. There are no other requirements – software or otherwise.
2 days (8 hours each day).
Case studies, detailed presentations in classroom, Individual and group exercises and playback, games and field research.
QAI is a leading global consulting and workforce development organization addressing Operational Excellence in knowledge intensive service organizations.
For More Information
Contact Us to arrange a call back on how our workshops can be of benefit to you and your organization.
Understand how Design Thinking helps organisations discern unmet needs and create value from insights with our In-House Training and Consulting.
It will be an interactive session, so bring along your team. We offer special packages for group registrations.
Understand how Design Thinking helps organisations discern unmet needs and create value from insights with our In-House Training and Consulting.
It will be an interactive session, so bring along your team. We offer special packages for group registrations.