LEADERSHIP TEAM

navyug mohnot

Navyug Mohnot

CEO and Founder of QGLUE
Navyug is the CEO of QAI Global Services, and Founder QGLUE. An evangelist of operational excellence with QAI, he has been recognized as one of the 50 leaders that shaped Indian IT. His area of expertise lies in Design, innovation and entrepreneurship.  Navyug

david p issac

David P. Isaac

Consulting Partner, QGLUE
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad David P. Isaac

kshitij

Kshitij Marwah

Former Head, MIT Media Lab Initiative,
Forbes 30 under 30

Kshitij is a graduate from Harvard-MIT Health Sciences and Technology program and MIT Media Lab.  Kshitij Marwah

alok nandi

Alok Nandi

President IxDA, Founder Architempo
Alok is a Brussels-based design strategist , storyteller, innovator, thought leader and Designer-in-Residence for QGLUE.  Alok Nandi

shyama

Shyama Chakraborty

Senior Vice President,
QAI Global Services

Shyama is a part of the QGLUE management team and brings with her 27 plus years of competence in Engineering, Process Improvement, People Management and Consulting, being a core influencer at QAI.  Shyama

ADVISOR & DESIGNER-IN-RESIDENCE

sudhindra

Sudhindra V.

Chief Design Officer, IBM
Sudhindra was also Regional Co-ordinator for IxDA Asia.  Sudhindra

Arvind Lodaya

Arvind Lodaya

Former Creative head, Ogilvy.
He consults in branding, design thinking and innovation at premier institutes in India & overseas.  Arvind Lodaya

navyug

Navyug Mohnot

CEO and Founder of QGLUE
Navyug is the CEO of QAI Global Services, and Founder QGLUE. An evangelist of operational excellence with QAI, he has been recognized as one of the 50 leaders that shaped Indian IT. His area of expertise lies in Design, innovation and entrepreneurship.  Navyug

david

David P. Isaac

Consulting Partner, QGLUE
David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad David P. Isaac

Kshitij

Kshitij Marwah

Former Head, MIT Media Lab Initiative,
Forbes 30 under 30

Kshitij is a graduate from Harvard-MIT Health Sciences and Technology program and MIT Media Lab.  Kshitij Marwah

Alok Nandi

Alok Nandi

President IxDA, Founder Architempo
Alok is a Brussels-based design strategist , storyteller, innovator, thought leader and Designer-in-Residence for QGLUE.  Alok Nandi

shyama

Shyama Chakraborty

Senior Vice President, QAI Global Services
Shyama is a part of the QGLUE management team and brings with her 27 plus years of competence in Engineering, Process Improvement, People Management and Consulting, being a core influencer at QAI.  Shyama

ADVISOR & DESIGNER-IN-RESIDENCE

sudhindra

Sudhindra V.

Chief Design Officer, IBM
Sudhindra was Regional Co-ordinator for IxDA Asia.  Sudhindra

Arvind Lodaya

Arvind Lodaya

Former Creative head, Ogilvy.
Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. Arvind Lodaya
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  • Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.

    EXPERIENCE

    • Angel Investor
    • Startup Advisor and Board Member to Multiple Startups.
    • Charter Member TIE, TIE is worlds largest Entrepreneur Network.
    • Program Lead NASSCOM’s Orbit Shift – attempt to provide a platform to help companies either at inflection point or desirous of expansion or mired in a stagnant situation bring about a radical shift in their functioning.
    • Past Co-chair of TIE-CON, Asia’s largest conference on Startups and Entrepreneurship.
    • Key fact in IIT-TIE Startup Accelerator Program, a practical approach to understanding, designing and testing business models. It includes analyzing existing business models , developing a strategy for new startup venture, and creating building blocks.
    • Jury on Lets Venture Startup Awards
    • Jury Member of NASSCOM’s Emergent 50 Startup Awards.
  • David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad which include companies like Aon Hewitt, Airtel, Prudential, First data etc. using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.

    David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ – Theory of the Resolution of Invention-Related Tasks and DFSS- Design for Six Sigma. He is a certified practitioner of TRIZ Innovation by The International TRIZ Association at Level3.

    EXPERIENCE

    • David earlier led the Customer Experience and Business transformation teams at Reliance Infocomm for than 7 years. Here he was responsible to enhance customer promotion scores by re- designing processes from an “out side in” perspective.
    • David has also worked with Godrej appliances for more than 9 years participating in new product development processes and was key member is the development of the Pentacool range of refrigerators.
    • He has vastly travelled across the country to meet customers and identify usage patterns and empathy mapping. This was translated into accelerating the new product development process and reduction of field failures in Godrej Appliances.
    • He is certified as a TRIZ Level 3 Practitioner (Advanced Level) certificate issued by the University of Twente (The Netherlands) in affiliation with The TRIZ Training International Centre and signed by TRIZ Master ValeriSouchkov, co-founder of the European TRIZ Association (ETRIA) and ICG.

    Linkedin Profile: https://www.linkedin.com/in/david-p-isaac-26937556

  • Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.

    EXPERIENCE

    • With MIT he has led numerous Design Thinking and Innovation across the world to create an anti-disciplinary, learning by doing environment pioneered at the MIT Media Lab.
    • His curriculum developed at MIT has been deployed across Fortune 500 companies and top universities across spectrum enabling a new generation of innovators and spin-offs to tackle some of the hardest problems affecting these organizations.
    • He co-founded healthcare AI company while at Stanford that got acquired by a leading hospital chain in the Silicon Valley.
    • He has numerous publications and patents to his name and his inventions have been showcased across Forbes, USA Today, WIRED, TechCrunch amongst others.
    • He currently divides his time between his company Tesseract Inc. – MIT spin-off creating AR and Holographic Glasses and working with numerous organization to enable them to usher in the new era of Design Thinking and Cutting Edge Technologies.

    Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/

  • Alok has previous professional experience in Advertising (P&G – Procter and Gamble), new media publishing and exhibition Design. He initiated the Belgian presence of Interaction Design Association, IxDA and serves on the IxDA board of directors.

    EXPERIENCE

    • Alok Nandi is principal at Architempo, active as creative director, UX strategist and interaction Designer.
    • He is also president of IxDA, Interaction Design Association.
    • Leading design teams of publishing companies in Belgium and France (Casterman, the publisher of Adventures of Tintin; groupe Flammarion)
    • He got involved in R&D programs to explore storytelling with technologies, AR & VR installations for museums and public places.
    • He launched PechaKucha Night in Brussels in 2007 and is a regular speaker in international conferences/events.
    • He is visiting professor at the Institut Paul Bocuse in Lyon, with hospitality/culinary professionals.
    • He was Japan Foundation Fellow in 1996, working on Japanese movies. He also coproduced a featurelength documentary on/in Mongolia screened in 45+ international festivals and25+ TV channels.

    LinkedIn Profile: https://www.linkedin.com/in/aloknandi/

  • Shyama, is a part of the team to incubate, operationalize and lead team QGLUE for meeting its vision. She brings 27 plus years of professional experience across Engineering, Process Improvement and People Management Consulting and training, and has been core to the management team at QAI. Shyama is also passionate about alternate healing techniques and designing your life techniques.

    EXPERIENCE

    • B.E. In Electronics and Telecom and worked in Escorts telecommunication in her initial years
    • Worked in ESQ business services and Metamor Global solutions in Engineering as well as Process excellence roles, spear heading many process journeys (framework and non framework based)
    • At QAI, she has been the lead consultant for the Process improvement journeys for organizations like IBM, PwC, Headstrong (now a Genpact company), HCL Infosystems, Miratech Kiev and many more using frameworks like CMM and CMMI
    • Has been instrumental in People advisory services / People CMM maturity framework implementations for Organizations like Mimos Malaysia, HCL BPO, Rashtriya Chemicals and Fertilizers, NEC technologies, Hughes Systique and likes.
    • Conducted trainings on Configuration management, Process audit, Risk management, Quality bootcamp, software metrics, CMMI / People CMM.
    • On the panel for best practices review for several PM and testing conferences at QAI
    • Incubated and led the Quality process outsourcing practice of QAI for 5 years.
    • Instrumental in introducing Quality/Process improvement/People CMM courses in the curriculum of various management institutes like IILM, IMI and IIFT
    • Been in a business role managing several key accounts of QAI since 2012
    • Currently pursuing her learning around Hypnotherapy and past life regression. Is trained at Level 1 of Hypnosis course from EKAA and pursuing further levels (understanding the Design of life better and helping others heal)
  • Sudhindra V, till recently was the Chief Design Officer for IBM India. He is QGLUE’s Designer in Residence and the Founder and CEO of the new age design studio, Design Unbounded. He is the author of the book “Design Chronicles – Design is an attitude” and has conducted 100+ workshops mostly involving senior leaders including C level folks from various organisations.

    EXPERIENCE

    • Former Chief Design Officer for IBM India.
    • Previously, he was with Sapient Nitro as Experience Design Director.
    • Recognized for his work through awards including ‘Most Innovative Product’ by National Infocomm Awards in Singapore.
    • Recognized for his work through awards including a ‘Blue Elephant’ at Kyoorius, category best in Interactive Media Awards and Internet Advertising Awards.
    • Interaction Design Association (IxDA) volunteer and was till recently the Regional Co-ordinator for IxDA Asia.
    • Recognised Thought Leader in Design Thinking.
    • Key Speaker in various Design Thinking Conferences.
    • Advisor to multiple Start-ups.

    LinkedIn Profile: https://www.linkedin.com/in/sudhindrav/

  • Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. He teaches at premier institutes in India & overseas—and has been involved in several startups, including an environmental NGO, a museum on conflict, a skilling initiative and a design-led business incubator.
    While at Ogilvy he led the corporate rebranding of ICICI and also co-founded the Deccan Centre for Innovation & Design

    He has been invited to a lot of institutions such as IIT-G to advise on its BTech program, Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.

    EXPERIENCE

    • Tenure as Senior Faculty & Dean (Research) at Srishti,
    • Launched a ‘breakthrough‘ innovation + brand consultancy that works with corporates, NGOs as well as startups.
    • Co-founded the Deccan Centre for Innovation & Design [DCID].
    • Creative Director at Ogilvy, where he led the corporate rebranding of ICICI.
    • First HP Labs-Srishti Research Chair and was on the steering group of the Nokia-Srishti Design Research Lab.
    • Board of QUEST Alliance
    • Advisory Board of USID Foundation
    • Advised IIT-G on its BTech program, and by Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.
  • Navyug founded QAI India in 1993, after completing his PhD from the University of Rochester, USA. Under his stewardship, QAI has grown from a single location entity to a global organization. Navyug has been one of the pioneers and remains a strong evangelist of Operational Excellence. He has been recognized as one of the 50 leaders who have shaped the Indian IT-BPO industry and is an acknowledged thought leader in the area of Performance Improvement – exemplified in his vision for QAI.

    EXPERIENCE

    • Angel Investor
    • Startup Advisor and Board Member to Multiple Startups.
    • Charter Member TIE, TIE is worlds largest Entrepreneur Network.
    • Program Lead NASSCOM’s Orbit Shift – attempt to provide a platform to help companies either at inflection point or desirous of expansion or mired in a stagnant situation bring about a radical shift in their functioning.
    • Past Co-chair of TIE-CON, Asia’s largest conference on Startups and Entrepreneurship.
    • Key fact in IIT-TIE Startup Accelerator Program, a practical approach to understanding, designing and testing business models. It includes analyzing existing business models , developing a strategy for new startup venture, and creating building blocks.
    • Jury on Lets Venture Startup Awards
    • Jury Member of NASSCOM’s Emergent 50 Startup Awards.
  • David comes with over 24 years of extensive experience designing processes and business process improvement to enhance customer and stakeholder experiences. David is a certified Design Thinker from MIT Sloan. He has consulted and trained more than 100+ organisations in India and abroad which include companies like Aon Hewitt, Airtel, Prudential, First data etc. using the design thinkers creative mind-set to design innovative solutions, transforming process and user experience.

    David is currently consulting organisations for business transformation using a blend of Design thinking, Innovation TRIZ – Theory of the Resolution of Invention-Related Tasks and DFSS- Design for Six Sigma. He is a certified practitioner of TRIZ Innovation by The International TRIZ Association at Level3.

    EXPERIENCE

    • David earlier led the Customer Experience and Business transformation teams at Reliance Infocomm for than 7 years. Here he was responsible to enhance customer promotion scores by re- designing processes from an “out side in” perspective.
    • David has also worked with Godrej appliances for more than 9 years participating in new product development processes and was key member is the development of the Pentacool range of refrigerators.
    • He has vastly travelled across the country to meet customers and identify usage patterns and empathy mapping. This was translated into accelerating the new product development process and reduction of field failures in Godrej Appliances.
    • He is certified as a TRIZ Level 3 Practitioner (Advanced Level) certificate issued by the University of Twente (The Netherlands) in affiliation with The TRIZ Training International Centre and signed by TRIZ Master ValeriSouchkov, co-founder of the European TRIZ Association (ETRIA) and ICG.

    Linkedin Profile: https://www.linkedin.com/in/david-p-isaac-26937556

  • Kshitij is a MIT TR35 “Most Innovator of the Year” Under The Age of 35, co-founder of the MIT Media Lab India Initiative and was also on the Forbes 30 under 30 list for 2018. He is a double graduate from Harvard-MIT Health Sciences and Technology program and the MIT Media Lab.

    EXPERIENCE

    • With MIT he has led numerous Design Thinking and Innovation across the world to create an anti-disciplinary, learning by doing environment pioneered at the MIT Media Lab.
    • His curriculum developed at MIT has been deployed across Fortune 500 companies and top universities across spectrum enabling a new generation of innovators and spin-offs to tackle some of the hardest problems affecting these organizations.
    • He co-founded healthcare AI company while at Stanford that got acquired by a leading hospital chain in the Silicon Valley.
    • He has numerous publications and patents to his name and his inventions have been showcased across Forbes, USA Today, WIRED, TechCrunch amongst others.
    • He currently divides his time between his company Tesseract Inc. – MIT spin-off creating AR and Holographic Glasses and working with numerous organization to enable them to usher in the new era of Design Thinking and Cutting Edge Technologies.

    Linkedin Profile: https://www.linkedin.com/in/kshitij-marwah-3a854a4b/

  • Alok has previous professional experience in Advertising (P&G – Procter and Gamble), new media publishing and exhibition Design. He initiated the Belgian presence of Interaction Design Association, IxDA and serves on the IxDA board of directors.

    EXPERIENCE

    • Alok Nandi is principal at Architempo, active as creative director, UX strategist and interaction Designer.
    • He is also president of IxDA, Interaction Design Association.
    • Leading design teams of publishing companies in Belgium and France (Casterman, the publisher of Adventures of Tintin; groupe Flammarion)
    • He got involved in R&D programs to explore storytelling with technologies, AR & VR installations for museums and public places.
    • He launched PechaKucha Night in Brussels in 2007 and is a regular speaker in international conferences/events.
    • He is visiting professor at the Institut Paul Bocuse in Lyon, with hospitality/culinary professionals.
    • He was Japan Foundation Fellow in 1996, working on Japanese movies. He also coproduced a featurelength documentary on/in Mongolia screened in 45+ international festivals and25+ TV channels.

    LinkedIn Profile: https://www.linkedin.com/in/aloknandi/

  • Shyama, is a part of the team to incubate, operationalize and lead team QGLUE for meeting its vision. She brings 27 plus years of professional experience across Engineering, Process Improvement and People Management Consulting and training, and has been core to the management team at QAI. Shyama is also passionate about alternate healing techniques and designing your life techniques.

    EXPERIENCE

    • B.E. In Electronics and Telecom and worked in Escorts telecommunication in her initial years
    • Worked in ESQ business services and Metamor Global solutions in Engineering as well as Process excellence roles, spear heading many process journeys (framework and non framework based)
    • At QAI, she has been the lead consultant for the Process improvement journeys for organizations like IBM, PwC, Headstrong (now a Genpact company), HCL Infosystems, Miratech Kiev and many more using frameworks like CMM and CMMI
    • Has been instrumental in People advisory services / People CMM maturity framework implementations for Organizations like Mimos Malaysia, HCL BPO, Rashtriya Chemicals and Fertilizers, NEC technologies, Hughes Systique and likes.
    • Conducted trainings on Configuration management, Process audit, Risk management, Quality bootcamp, software metrics, CMMI / People CMM.
    • On the panel for best practices review for several PM and testing conferences at QAI
    • Incubated and led the Quality process outsourcing practice of QAI for 5 years.
    • Instrumental in introducing Quality/Process improvement/People CMM courses in the curriculum of various management institutes like IILM, IMI and IIFT
    • Been in a business role managing several key accounts of QAI since 2012
    • Currently pursuing her learning around Hypnotherapy and past life regression. Is trained at Level 1 of Hypnosis course from EKAA and pursuing further levels (understanding the Design of life better and helping others heal)
  • Sudhindra V, till recently was the Chief Design Officer for IBM India. He is QGLUE’s Designer in Residence and the Founder and CEO of the new age design studio, Design Unbounded. He is the author of the book “Design Chronicles – Design is an attitude” and has conducted 100+ workshops mostly involving senior leaders including C level folks from various organisations.

    EXPERIENCE

    • Former Chief Design Officer for IBM India.
    • Previously, he was with Sapient Nitro as Experience Design Director.
    • Recognized for his work through awards including ‘Most Innovative Product’ by National Infocomm Awards in Singapore.
    • Recognized for his work through awards including a ‘Blue Elephant’ at Kyoorius, category best in Interactive Media Awards and Internet Advertising Awards.
    • Interaction Design Association (IxDA) volunteer and was till recently the Regional Co-ordinator for IxDA Asia.
    • Recognised Thought Leader in Design Thinking.
    • Key Speaker in various Design Thinking Conferences.
    • Advisor to multiple Start-ups.

    LinkedIn Profile: https://www.linkedin.com/in/sudhindrav/

  • Arvind is a strategic innovator and brand consultant. He consults on service & business innovation and branding, design and tech. He teaches at premier institutes in India & overseas—and has been involved in several startups, including an environmental NGO, a museum on conflict, a skilling initiative and a design-led business incubator.
    While at Ogilvy he led the corporate rebranding of ICICI and also co-founded the Deccan Centre for Innovation & Design

    He has been invited to a lot of institutions such as IIT-G to advise on its BTech program, Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.

    EXPERIENCE

    • Tenure as Senior Faculty & Dean (Research) at Srishti,
    • Launched a ‘breakthrough‘ innovation + brand consultancy that works with corporates, NGOs as well as startups.
    • Co-founded the Deccan Centre for Innovation & Design [DCID].
    • Creative Director at Ogilvy, where he led the corporate rebranding of ICICI.
    • First HP Labs-Srishti Research Chair and was on the steering group of the Nokia-Srishti Design Research Lab.
    • Board of QUEST Alliance
    • Advisory Board of USID Foundation
    • Advised IIT-G on its BTech program, and by Impact Business Leaders, University of Stellenbosch, ISB, Ambedkar University and Startup Village to lead programs on Design and Business Innovation.